q880 Terms and Conditions

1 General Information and Eligibility

These terms and conditions apply to the use of all services on the q880 platform. Accessing the website, opening an account, or participating in any game or betting service means you have read and agreed to these terms in full.

q880 is an online gaming and betting platform offering casino games, slots, and betting on various sports including cricket and football. The site is built for Bangladeshi users — full support in Bangla and transactions via the country's popular mobile payment methods are available.

To use this service you must be a natural person; operating an account using automated software or bots is strictly prohibited. Only one account per user is permitted.

2 Account Registration and Verification

To open an account at q880 you must provide accurate and truthful personal information. If an account is registered with false or incorrect information, q880 reserves the right to close it at any time, and any deposited funds may be forfeited.

2.1 Required Information

The following information must be provided at registration:

• Full name (as on your national ID card)
• Active mobile number
• Date of birth (for age verification)
• Preferred currency (Bangladeshi Taka)

2.2 Identity Verification (KYC)

To ensure security and before processing withdrawals, q880 may at any time request completion of an identity verification process. This may include a copy of your national ID card or passport and verification of your mobile payment account. If verification is not completed within the specified time, withdrawal requests may be put on hold.

2.3 Password Security

You are fully responsible for the security of your account. You are advised not to share your login details with anyone. If you believe unauthorised access to your account has occurred, notify our support team immediately.

3 Age Limit and Responsibility

To participate in any casino game or betting activity on q880, users must be at least 21 years old. Opening or using an account by anyone under 21 is strictly prohibited.

Parents and guardians are requested to put appropriate access controls on their devices to prevent minors from accessing this site.

Gaming should always be treated as entertainment. If you feel that gaming is having a negative impact on your daily life or finances, please read the responsible gaming guidelines and follow the advice provided there.

4 Deposits and Withdrawals

All financial transactions on q880 can be made through Bangladesh's main mobile payment services: bKash, Nagad and Rocket. Transactions must be made from the payment account registered under the same mobile number used for your q880 account.

4.1 Deposit Terms

• Minimum deposit amount: ৳300
• Deposits are generally credited to your account quickly
• Only payment accounts registered in your own name may be used
• Deposits via third parties are not permitted

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800
• Withdrawals generally take 5–30 minutes to complete
• Withdrawals must be made via the same payment method used for the deposit
• Withdrawals may be delayed if identity verification has not been completed
• Funds subject to unfulfilled wagering requirements cannot be withdrawn

4.3 Currency and Conversion

All transactions on q880 are conducted in Bangladeshi Taka (৳). Transactions in any other currency are not available.

5 Bonuses and Promotions

q880 offers a 120% bonus on the first deposit, up to a maximum of ৳20,000. Please read the terms below in full before claiming the bonus.

5.1 Wagering Requirements

To withdraw funds received as a bonus, the bonus amount must be wagered 15 times. Example: a ৳1,000 deposit earns a ৳1,200 bonus, bringing the total balance to ৳2,200. To withdraw the bonus, ৳1,200 × 15 = ৳18,000 in bets must be completed.

5.2 General Bonus Rules

• The bonus applies only to the first deposit on a new account
• If wagering requirements are not met within the specified period after claiming the bonus, the bonus will be cancelled
• Attempting to claim bonuses by creating multiple accounts from the same device, IP address or payment method will result in both accounts being closed
• q880 reserves the right to modify or cancel any promotion
• Wagering requirements apply to winnings derived from bonus funds

6 VIP Program

q880's VIP program has four tiers: Bronze, Silver, Gold and Platinum. The weekly cashback rate differs at each tier — up to 0.2% at Bronze, 0.5% at Silver, 0.8% at Gold and 1.0% at Platinum.

Weekly cashback is calculated based on net losses for that week (total bets — total winnings). Example: a Gold member with a net loss of ৳20,000 in one week will receive ৳20,000 × 0.8% = ৳160 in cashback.

Progression to higher VIP tiers depends on activity and betting volume on the platform. For full details on the benefits and conditions of each tier, visit the q880 VIP page.

7 Prohibited Activities

The following activities are strictly prohibited in order to maintain the security and integrity of the q880 platform:

• Opening or operating multiple accounts
• Using another person's account or allowing others to use yours
• Placing bets using automated software, bots or scripts
• Coordinated betting to exploit the bonus system (bonus abuse)
• Using the platform for money laundering or any illegal financial transactions
• Deliberately exploiting technical errors or bugs in the platform
• Harassing other users or staff
• Making transactions or complaints using false or misleading information

If evidence of involvement in any of these prohibited activities is found, the account will be closed immediately and all balances may be forfeited.

8 Technical Errors and Disputes

8.1 Technical Issues

If a game or bet is affected by a software or network issue, q880 reserves the right to cancel or suspend that round. In such cases, the relevant bet will be refunded. If an internet connection is lost, the outcome of a bet that has already been processed cannot be changed.

8.2 Dispute Resolution

If you have a complaint regarding a transaction or game result, you must notify our support team within 7 days of the event. Complaints submitted after this period may not be accepted. Each dispute will be reviewed and the decision communicated by email.

Our support team is available 24/7 via live chat and email in both Bangla and English. For common questions, checking the FAQ page may get you a faster answer.

9 Privacy and Data Protection

q880 places the highest importance on protecting users' personal information. All data is transferred over SSL-encrypted connections and stored on secure servers. Personal information is never sold or shared with third parties without authorisation.

Full details of how your information is collected, used and stored can be found in our privacy policy. By opening an account, users are considered to have also consented to the terms of the privacy policy.

9.1 Use of Cookies

Cookies are used on the q880 website to improve your browsing experience and to operate the service. By accessing the site, you are considered to have consented to the use of cookies.

10 Account Suspension or Closure

10.1 At the User's Own Request

You may request closure of your account at any time. If there is a bonus balance at the time of the request and wagering requirements have not been met, that bonus will be cancelled. Any real money deposited will be returned after appropriate verification.

10.2 Self-Exclusion

As part of responsible gaming, any user may request that their account be suspended for a specified period. During this time, logging in will not be possible and no promotional communications will be sent.

10.3 Closure by q880

In the event of a breach of these terms, suspected fraud, or any other valid reason, q880 reserves the right to suspend or permanently close an account without prior notice. If such action is taken, the user will be notified by email as soon as possible.

11 Limitation of Liability

q880 always strives to provide a continuous and reliable service. However, temporary disruptions may occur due to technical issues, internet outages, or problems with third-party game providers.

q880 will not be liable in the following situations:

• Losses caused by the user's internet connection
• Errors or outages in third-party game software
• Account losses resulting from the user's own negligence
• Complications in using the service due to laws applicable in the user's country
• Events beyond our control (natural disasters, government orders, etc.)

q880's maximum financial liability in any case will not exceed the value of the transaction in question.

12 Changes to Terms

q880 reserves the right to partially or fully amend these terms and conditions at any time. Registered users will be informed in advance of any significant changes. Continued use of the site after any changes will be considered acceptance of the new terms.

You are advised to visit this page regularly to stay informed of the current terms. To learn more about q880, you can visit the about us page.